Understand, live and continuously improve quality
Reliable processes and zero-defect philosophy
Our efforts are aimed at the most comprehensive and rapid implementation of TQM (Total Quality Management) for all company areas and employees. Our principles of corporate policy and our principles of quality policy stand for this. We use state-of-the-art quality techniques to provide our customers with
- High product quality
- Punctual delivery
- Customer service
- Competent customer advice
to be able to offer.
The avoidance of errors (zero-defect philosophy) and the continuous improvement process of procedures, processes, products and services is an obligation for all employees. With great commitment and success, a select group of employees from all areas also works in special groups and working groups.
Customer satisfaction is our goal
Our management system was already certified in 1997 (ISO 9002). In the course of the re-certification, we were audited and certified in June 2003 according to the process-oriented ISO 9001 (2000), in June 2011 according to ISO 9001 (2008) and in June 2017 according to the new ISO 9001 (2015).
Due to constant monitoring of the effectiveness of quality-relevant activities, the organization and methods of quality management in our company are constantly adapted to the latest findings and requirements.
The following statistical methods are used to control, optimize and manage processes at Eichhoff:
- SPC (Statistical Process Control)
- Inspection certificate
- Records of periodic inspections
- Capability studies.
The company uses procedures for evaluating suppliers, for process optimization and control, and for final inspection. Our quality department is comprehensively and modernly equipped. Our selected suppliers are integrated into our QM system and are audited by us at regular intervals.
Contact us today
Whether you need a standard technical product or have individual requirements, we offer personalized, solution-oriented advice based on our many years of experience. From the initial idea to the appropriate implementation, we accompany you every step of the way—clearly, reliably, and as equals. Contact us — we will find the right solution for your project.
